AWS: Operational Issue

Incident Report for Conceal

Resolved

We continued to monitor the AWS issues well past their own resolution time and can confirm we have remained fully operational

Posted Oct 21, 2025 - 07:04 EDT

Update

While we continue to monitor the AWS Operational Issues, we are currently fully functional

Posted Oct 20, 2025 - 15:42 EDT

Update

We are continuing to monitor the AWS issues and have identified some areas that are seeing degraded performance

- Dashboard: Intervention details
- Isolation sessions

Posted Oct 20, 2025 - 10:18 EDT

Update

We are still actively monitoring the AWS Operational Issues

Posted Oct 20, 2025 - 08:50 EDT

Monitoring

We are actively monitoring an AWS Operational Issue that has increased error rates and impacted our service availability

At this point in time all Conceal services are fully operational.

Posted Oct 20, 2025 - 07:24 EDT

This incident affected: Dashboard, API, and Isolation.